FREQUENTLY ASKED QUESTIONS:

We hope these commonly asked questions will help to answer any you may have:

• Is Daybreak an overseas outsourcing company?
• Who benefits from a virtual staff?
• How does it work?
• Will I get bumped around from person-to-person within the company each time I call?
• How is Daybreak a cost effective alternative to more traditional employee models?
• Do I have to change my business phone number(s) if you are going to answer my phones?
• Are you a call center or answering service?
• Can you sync to my online calendar?
• What kind of tasks can my assistant and team perform?
• Can you work with my existing technology (database, CRM, etc)?
• If you answer my phones as part of your service, how will I know who called?
• What if I don't want to receive calls?  Or what if I am expecting a call?
• What are your hours?  How do you handle calls after hours?
• Can you process credit cards on my behalf?
• Will my clients know that my staff is virtual?
• How much is it going to cost?
• Are there any office tasks you cannot do?
• Are the first two weeks of service really free and without obligation?
• What are terms of the contract?  Will I be tied in for an extensive period of time?
• How long does it take before I can start?  Is it a lengthy process?
• What's the next step?